Our Works
Case Study: Intelect
Our Approach
The remit for the project was to implement ISO9001:2008 within the three separate
Intelect companies, these being:
- Intelect UK
- Intelect Machine Services
- Intelect Mechanical
- Electrical installations and panel builders
- Precision machine engineering
- Mechanical engineering for process plants
Programme commencement: September 2010
To achieve quality management across the entire business process chain it was recognised
that the QSP Solutions needed to:
- develop the management systems based on the individual companies core processes
- assess the client needs and business value of meeting them
- establish the right processes and select the optimum solutions
- promote the spread of internal and external best practices
Critical Success Factors:
In the case of Intelect our analysis led to the identification of 7 Critical Success Factors:
- An agreed and fully integrated approach to the management systems
- The involvement and buy-in of the management team within each company
- Training of internal auditors and general quality management principle training
- Involvement and input from the workforce in the development of best practice
- The development of significant key performance indicators
- A comprehensive set of management reviews
- The development of company based quality / business objectives
Lloyds Register Quality Assurance were chosen as the certification body
Our Achievements
The following achievements were made:
- Intelect UK achieved certification to ISO9001 in November 2010
- Intelect Machine Services achieved certification to ISO9001 in December 2010
- Intelect Mechanical achieved certification to ISO9001 in January 2011
Details of client
Stephenson House, Whitworth House and Edison House
Intelect Court,
Riverside Park,
Middlesbrough,
TS2 1QT.
Tel: 01642 878784
Web: www.intelectuk.com
Testmonial
We contacted QSP Solutions in early August 2010 in order to request a quotation for implementing ISO9001 within the three Intelect companies. The three companies being Intelect UK, Intelect Mechanical and Intelect Machine Services.
The QSP quotation was the most comprehensive and relevant we received. Hence, QSP were given the task of developing the Quality Management Systems within the three companies, starting in September 2010.
We have to say that we are delighted with both the content of the management systems developed by QSP and the time it took to have them certified.
Intelect UK were certified to ISO9001:2008 by Lloyds Register Quality Assurance in November 2010. Intelect Machine Services in December 2010 and Intelect Mechanical in January 2011.
We now use QSP Solutions to maintain and improve the Quality Management Systems and would have no hesitation in recommending them to any company wishing to implement ISO9001..